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6995 Mariann Drive
Eden Prairie, MN 55346
USA

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Veteran and Family Rescued from Department of Revenue Nightmare

Tracy Keibler

Broke and at the end of his rope, YOU gave this veteran the help he needed

When Douglas* and his wife found themselves battling a financial disaster, YOU gave them access to the help they needed to go toe-to-toe with the Department of Revenue and WIN!

YOUR generous gifts to ApparentPlan made this victory possible. 

In August 2014, the Minnesota Department of Revenue levied Douglas' bank account.  Douglas is 65 years old, an Army veteran and recently unemployed.  Since 2008,  Douglas has been on a  payment plan with the Department and has never missed a single payment.

But his payment history, military service record and age didn’t matter, when the Department of Revenue levied his bank account. They withdrew every penny Douglas and his wife had.

To make matters worse, it wasn’t until Douglas was at the grocery store and his credit card was declined that he was aware that anything had happened to his account. 

“This is horrible for us,” Douglas said, “I can see where this is heading fast.  Before long we will be missing mortgage payments and we will both wind up on the streets!” 

Life can get complicated quickly when you lose your job and are struggling financially with serious health issues to manage. 

In the midst of all this “life” going on, it’s easy to see how Douglas missed two letters from the Department of Revenue reminding him that it was time to renew his monthly payment contract with the Department.

ApparentPlan brought Douglas' case to the attention of the Lt. Governor and Board on Aging officials.  They were surprised by what had happened and declared, “Our goal is to prevent homelessness — not cause it!” 

A few weeks after beginning to work with ApparentPlan and a Department of Revenue advocate, Douglas called to say, “You are not going to believe this. The Department of Revenue returned every penny they took from my bank account!  This would never have happened without your help.”  

This is a David and Goliath story and you, our donors, made something incredible happen.  Douglas and his wife did not lose their home during this ordeal.  They are still working to get back on their feet, but the immediate crisis is over.  You made a tremendous difference in their lives.

Thank you for helping Douglas and his wife stay in their home.